We are committed to protecting your privacy as a user of Startfresh.comTM in a manner that will allow you to use our resources with complete confidence and comfort. The following sections describe The Company's Privacy Policy, which addresses each of these issues.
Information Collection and Use.
The Company is the sole owner of the information collected on the Company website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. At no time does The Company collect any information from our users other than that information our users voluntarily give to us. The Company collects information from our users at several different points on our website.
Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and e-mail address). This information is used to contact the user about the services on our site for which they have expressed interest. Bi-weekly newsletters are sent out to current and former members. If the user wishes to unsubscribe he/she may do so at any time. If a user decides to subscribe to some of our services, he or she will have to provide additional information, including credit card information and the billing address of the credit card.
Custom Diet Plans
In order to develop a custom diet plan, a user will have to enter certain additional information regarding their gender, weight, general health status, lifestyle and eating and exercise habits, as well as their desired weight loss.
Order
We request information from the user on our order form. Here a user must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Cookies.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
Cache.
The Company Web site is designed to cache information provided by you on your computer. If you do not want information to be cached, then you must edit your browser preferences to disable this function.
Log Files.
We use IP addresses to analyze trends, administer the site, track user's movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing.
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Links.
This web site contains links to other sites. Please be aware that we, The Company, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Security.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
Correction/Updating Personal Information.
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by e-mailing us.
If you feel that The Company is not abiding by its posted privacy policy, you should contact customerservice@Startfresh.com.
